have questions? we've got answers
Do I pay less if my video is less than a minute?
We don’t charge per second, and anything up to 60 seconds is considered one minute.
I don't have a script. Can you create one for me?
Of course! In fact, we work with top-notch copywriters who can create a high-converting script based on the video length you desire (1 minute is approx. 150 words). After you place your order, you’ll be asked to fill out a short questionnaire and provide some necessary information about your target audience and your product or service. Your script will be delivered for your approval within 2-3 business days. Your satisfaction is our number one goal. If you’re not happy with the angle or anything about the copy it’s not a problem. We’ll re-write it until you’re completely satisfied with it. We provide unlimited revisions!
How do I know how many minutes my video is going to be?
1 minute is approximately 150 words. If you have your script ready but you don’t know how many minutes it will be, simply divide it by 150. For example, let’s say your script is 450 words… just divide 450 by 150. This means your video will be 3 minutes long.
How long will it take for my video to be delivered to me?
Standard delivery from start to finish is between 2 to 3 weeks. Got a tight deadline? Ask for our 3-day or 5-day “Express Delivery’ option.